Frequently Asked Questions
- Can I unsubscribe from your newsletter?
- There is an unsubscribe link at the bottom of every email we send. Please click that link to unsubscribe.
- What is your return policy?
- We accept returns up to 30 days after you receive your order.
- See more details on our Returns Policy page.
- Do you ship internationally?
- Yes. We may reach out to our international customers to discuss additional shipping and handling fee charges.
- See more details on our Shipping Info page.
- What are your shipping options?
- We ship most orders from our Florida facility via USPS, UPS, or FedEx. Some orders may be shipped directly from our manufacturers when item stocks are low.
- We currently do not offer expedited shipping services. See more details on our Shipping Info page.
- What are the shipping costs?
- $0. Shipping is FREE on all orders.
- International orders may have additional shipping and handling fees.
- How long until I get my delivery?
- Most orders will be received 4-13 days after you place your order.
- Orders shipped directly from our manufacturers may take up to 35 days to arrive. Please be patient before reaching out to us.
- Can I change or cancel my order?
- You may change or cancel your order before the order is shipped.
- Contact us ASAP if you need to make changes to your order.
- How can I track my order?
- Are my payment details/data secure?
- Yes! All your personal and financial data is secure with us.
- We do NOT share your data with partners or third parties. We solely use your details to fulfill your orders and share our newsletter.
- Why should I use Key Building Blocks’ products?
- We offer products that make life simple, so you don’t have to live the complicated life any longer.
- We guarantee the quality of our multi-functional products, and care about how our customers use our products.